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When your gloves are on, Umasvoice answers for you.

A plumber misses 25–30 % of their calls. Umasvoice answers in Finnish, understands what the customer needs, books the appointment in your calendar and sends the customer a confirmation by text message, even when you are up on a roof.

  • Plumbing vocabulary: water leak, shut-off valve, heat exchanger, domestic water
  • Recognises urgency: a water leak call triggers an immediate callback to you
  • Books the appointment in your Google Calendar · SMS confirmation to the customer
  • Tailored plumbing call flow on the Pro tier · onboarding in 3 days

The demo is free of charge · 15 min · Onboarding in 3 days

§ 01 Cost

150 800

the average price of a home visit in plumbing and HVAC (industry estimate).

≈ 15,000 to 25,000 € per year from a single lost job every week.

§ 02 Before / after

The difference in one week

This is how your customer experiences you, before and after.

Before · Without Umasvoice
Phone · Friday 12 Apr
Missed call 09:17
+358 40 •••• 347 Called 3 times · no message
Missed call 11:42
+358 50 •••• 812 Called 2 times · no message
Missed call 14:03
+358 45 •••• 155 Called once
Estimate −1,500 € lost

The phone rings in the middle of a job. You are on a roof, at a customer site or wearing gloves. The customer hangs up, then calls your competitor next.

After · Umasvoice answers
Umasvoice · Friday 12 Apr LIVE
Answered · appointment booked 09:17
Mikko V. Water leak · Tue 14:00
Answered · appointment booked 11:42
Laura H. Tap replacement · Wed 10:00
Answered · callback 14:03
Jari K. Renovation estimate · Fri 16:00
Estimate +1,500 € won

The AI answers in Finnish, asks for the details it needs, books the appointment in your calendar and sends the customer an SMS confirmation.

§ 03 Examples

Example calls

What it sounds like in practice.

Three typical situations where a plumber loses a job, and how Umasvoice handles them.

On a roof Morning
Customer

“Hello, there is a leak under the kitchen sink. Could we get help quickly?”

Umasvoice

“I understand, this is urgent. Give me the address and your name and I will book a time today.”

Appointment booked for 14:00 · SMS confirmation sent to the customer.
At a customer site Afternoon
Customer

“I would like a quote for replacing a tap, is that possible?”

Umasvoice

“Of course. Can you tell me the tap model? We will send the quote during the afternoon.”

Quote request logged · summary to you by email.
At home in the evening 20:40
Customer

“Do you have anything free in the morning? A toilet needs replacing.”

Umasvoice

“Tomorrow we have 9:00 and 13:00 free. Which would you like?”

Appointment booked for 09:00 · a note to you the next morning.
§ 04 One working day

A day in the life of a plumber

One working day · 7 calls · how does it go?

Without Umasvoice 4 / 7 answered
With Umasvoice 7 / 7 answered
Missed call Umasvoice answered Fri 12 Apr · 7 calls
08:12 Missed
Customer A Leak in the toilet · called 2×
09:47 Answered
Customer B Booking for Tuesday · confirmed
11:20 Missed
Customer C No contact made
13:05 Answered
Customer D Urgent · callback in 5 min
15:34 Answered
Customer E Tap replacement · booked Wed 10:00
17:10 Missed
Customer F Called, left no message
18:42 Answered
Customer G Quote request · message to you
I started with plumbing, because that is where the value of the product is most concrete: one lost call is 150–800 €. A natural conversation in Finnish is what settles it when a customer needs help in a hurry.
Samu Sauvonsaari Founder · Umas Oy
§ 05 Pricing

Two tiers for plumbers.

Pro includes a tailored plumbing call flow: the terminology, your prices, the addresses and urgency detection.

Start

297 €/month

200 min / month · ~100 calls


  • Finnish-speaking AI reception
  • Google Calendar integration
  • SMS confirmations to customers
  • Email support
  • 0.39 €/min overage
Book a demo

Prices excluding VAT (+ VAT 25.5 %) · No setup fee · 1-month notice period

Does the AI understand plumbing terminology?
Yes. Umasvoice knows the vocabulary of plumbing and HVAC: water leak, shut-off valve, radiator, tap, heat exchanger, domestic water, drain. When a new term comes up, we add it to the Umasvoice vocabulary.
What happens on urgent calls?
During onboarding we define together how urgent calls are handled: the words to recognise (water leak, burst pipe), whether you get an immediate SMS alert, or whether a callback time is agreed with the customer.
Can I tailor it to my own business?
Yes. In the demo we go through how you price jobs, when you are reachable, which addresses the AI recognises and how Umasvoice handles quote requests. Tailoring is included in the Pro tier.
What if the AI makes a mistake?
You get an SMS and email summary of every call, so you can see how the AI answered. You can ask for changes to the way the AI behaves at any time, and they take effect the same day. In critical cases the call is transferred straight to you.
  • BUSINESS ID 3604932-4
  • GDPR DPA + SCC
  • AUDIO Never stored
  • DEVELOPED In Finland

A 15-min demo. You hear an example from your own industry.

Book a 15-min demo

Onboarding in 3 business days · No minimum term · 1-month notice period