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An AI answers your calls when you do not have time.

Umasvoice asks the right questions, books the appointment in your calendar and sends you a summary by SMS, in Finnish, around the clock. You will not lose a job because your hands are in work gloves.

  • 01 · ON CALL

    Answers 24/7

    Answers calls typically in under 3 seconds, evenings and weekends included.

  • 02 · CALENDAR

    Smart booking

    Checks what is open in the calendar and books the slot straight into Google Calendar.

  • 03 · SMS

    SMS confirmations

    Sends the confirmation and the reminder straight to the customer's phone.

The demo is free · 15 min · Onboarding in 3–5 days

< 0 s Answer time Before the third ring.
  • 24/7 Availability Nights and weekends too
  • Finnish Main language English is detected automatically
  • 3–5 days Onboarding Business days, depending on tier
§ 01 Cost

25 30

A Finnish small business is estimated to lose a quarter of its incoming calls (industry estimate). Plumber, dentist, car repair shop: the same pattern.

Over a year that is 15,000 to 25,000 € nobody ever records as a cost.

§ 02 How this works

Three steps. One call.

Every call follows the same three beats: the answer, the understanding, the summary. The technical detail has its own page.

  1. The call comes in

    A customer calls, the AI answers in under 3 seconds and introduces itself with your company name.

  2. The AI handles the conversation

    It asks the right questions, understands the need and books the appointment in your calendar.

  3. You get the summary

    An SMS confirmation to the customer, and a note to your email right away.

§ 03 Industries

Tailored to your industry.

Pick an industry and hear exactly what the call sounds like when the AI takes it in Finnish.

Example page

You miss 25–30 % of calls because your hands are in work gloves.

  1. Customer Hi, a pipe has burst. Can someone come today?
  2. AI I will take the details. What address are you calling from, and is there a water leak?
  3. System Booking request sent · SMS to the customer: "I will call within 30 min"
Umasvoice New lead

M. Virtanen · +358 50 ··· ··67

Water leak · under the kitchen sink

Itäkeskus 45, Espoo

Call the customer within 30 min

Answer rate −30 % Read more · plumbers

A customer wants to book a service, and calls while you are under the lift.

  1. Customer I need an oil change. Do you have any slots free?
  2. AI I am opening the calendar. Does Tue 14 May at 10:00 or 14:30 work?
  3. System Slot booked in the calendar · confirmation by SMS
Umasvoice New booking

L. Kallio · Toyota Avensis ’18

Service · oil change

Tue 14 May 2026 · 10:00

Confirmation sent to the customer

Peak 07–09 Request a demo

Relatives call outside office hours, and the matter is urgent.

  1. Customer My mother has run out of her medication, how do we handle this?
  2. AI I will record the situation and route it to the on-call nurse. Is this acute?
  3. System The on-call nurse calls within 5 min · reference #C-882
Umasvoice On-call

A. Lähteenmäki · family member

Situation: out of medication

Acute · call within 5 min

Reference #C-882

62 % in the evenings Request a demo

Customers call outside opening hours and book online.

  1. Customer Do you have any eyelash extension slots free tomorrow?
  2. AI Yes, 11:00 or 16:30. Which one shall we book?
  3. System The 11:00 slot is confirmed · link to change it in the SMS
Umasvoice New booking

S. Mattila · new customer

Eyelash extensions · 90 min

Tomorrow · 11:00

Confirmation + instructions to the customer

Calendar 24/7 Request a demo
§ 04 Comparison

The same job, three ways.

What happens when a call comes in, and who actually handles it.

Task Umasvoice Finnish-speaking AI Traditional voicemail Operator messaging service Call centre Outsourced service
Answers 24/7 Takes a message only Per contract
Natural conversation in Finnish Varies
Books the appointment in your calendar Manually
SMS summary right away Usually not
Tailored to your industry To some extent
Price / month (from) 297 € ~10 € 800 – 3,000 €

The same job, three very different outcomes. Compare the full table →

§ 05 Pricing

You pay only for what you use.
Three pricing tiers.

Prices excl. VAT · 0.39 €/min overage

Start

297 €/month

200 min · ~100 calls


  • Finnish-speaking AI
  • Google Calendar
  • SMS confirmations

Business

797 €/month

1,800 min · ~900 calls


  • Everything in Pro
  • Tailored integrations
  • Priority support
Compare the full table
  • No setup fee
  • 1-month notice
  • No minimum term
Does Umasvoice really speak Finnish?
Yes. Umasvoice speaks fluent Finnish with a natural rhythm and no translation lag. Listen to the 57-second demo in the audio player on this page, or book a 15-min demo and hear it for yourself.
Can the caller tell that the receptionist is an AI?
We say at the start of every call that an AI is answering, as the EU AI Act Article 50 requires. The voice sounds natural, and almost every caller gets what they need without friction.
What if the AI does not understand the caller?
If the conversation gets stuck, the AI promises that we will call back, and hands the request to you as an SMS and email summary. During onboarding we tailor how exceptions are handled for your business.
Can I change how the AI answers later on?
You can. On the Pro tier we tailor together how you price jobs, what gets asked first, which numbers the text message goes to and when you get called directly. Changes take effect the same day.
Can I review every call afterwards?
Summaries are tailored during onboarding. You can choose SMS, email or both, and whether they are sent for every call or only for bookings. A summary holds the key questions, the agreed times and the contact details. We do not store the call audio itself, so your customer's conversation stays between them and the AI.
What happens if a call runs longer than five minutes?
Longer calls run normally. They only count against the minutes in your plan. Overage is charged at 0.39 €/min. A typical customer call lasts about 2 minutes.
What if the caller does not speak Finnish?
Umasvoice recognises English and switches over automatically if the caller asks. Other languages are tailored on the Pro or Business tier as needed.
Is an AI phone receptionist legal in Finland?
Yes. Umas Oy acts as a processor of personal data under the GDPR, and a DPA is provided to every customer.

Hear what it sounds like. In a 15-min demo.

AI receptionist · demo 0:57
Book a 15-min demo

The demo is free · 15 min · Onboarding in 3–5 days